Potential Anomaly in Zebra ZebraNet PrintServer II Ethernet

Zebra Technologies is focused on delivering high-quality products and services. We have determined a potential anomaly on a Zebra ZebraNet® PrintServer II Ethernet connectivity device (PSII). This anomaly can sporadically result in a character being dropped or missing from a print job. To ensure our printers deliver optimum reliability in performance, we are issuing a mandatory firmware upgrade notice for the affected PSII product.

The firmware upgrade is required for any printer with either an internal or external PrintServer II. It is not required for units with a ZebraNet 10/100 Print Server. If a customer is not sure whether they have a printer with a PSII installed, a complete listing of affected part numbers can be seen here below.

All printers with a PSII should be upgraded with new PrintServer II firmware. The firmware is provided free of charge, and is located on Zebra’s Web site www.zebra.com under “Drivers and Downloads.” Easy-to-use instructions are provided, and the download only takes a few minutes. The corrected version of PSII firmware is Version 7.05.

If a customer is unable to upgrade their PrintServer II firmware immediately, then the affected printer should be placed out of service or a visual inspection of each print job is recommended until the firmware upgrade is completed.

Zebra has stopped shipment of the PSII devices from our global distribution centers, and all such products shipping from Zebra on or after February 11 will contain the new version of Ethernet firmware.

We regret any inconvenience this may cause you and our customers. Please assist us in communicating this message to Zebra customers and directing them to our Web site at www.zebra.com.

If you have any questions, please contact Peter Svensson at ADC Nordic or Martin Leach at mleach@zebra.com or +44(0)1628 556325.

Mandatory firmware upgrade required for printers with Zebra ZebraNet® PrintServer II 

Upgrade to PrintServer II firmware Version 7.05 on the following Products:

External PrintServer II

P/N G46692 External PrintServer II
P/N 46692 External PrintServer II

DESKTOP Printers with PSII

2824-xx4xx-xxxx
282Z-xx4xx-xxxx
2844-xx4xx-xxxx
284Z-xx4xx-xxxx
3842-xx4xx-xxxx
384Z-xx4xx-xxxx
R284-xx4xx-xxxx

TABLETOP Printers With PSII

XiII™

090-68x-xxxxx
090-48x-xxxxx
140-48x-xxxxx
170-48x-xxxxx
220-48x-xxxxx

XiIII™

090-13x-xxxxx
090-17x-xxxxx
090-18x-xxxxx
096-13x-xxxxx
096-17x-xxxxx
096-18x-xxxxx
140-13x-xxxxx
140-17x-xxxxx
140-18x-xxxxx
170-13x-xxxxx
170-17x-xxxxx
170-18x-xxxxx
220-13x-xxxxx
220-17x-xxxxx
220-18x-xxxxx
R40-13x-xxxxx
R40-17x-xxxxx
R40-18x-xxxxx

XiIIIPlus™

090-74x-xxxxx
090-76x-xxxxx
090-77x-xxxxx
096-74x-xxxxx
096-76x-xxxxx
096-77x-xxxxx
11x-74x-xxxxx
11x-76x-xxxxx
11x-77x-xxxxx
140-74x-xxxxx
140-76x-xxxxx
140-77x-xxxxx
17x-74x-xxxxx
17x-76x-xxxxx
17x-77x-xxxxx
22x-74x-xxxxx
22x-76x-xxxxx
22x-77x-xxxxx
H1x-74x-xxxxx
H1x-76x-xxxxx
H1x-77x-xxxxx
R1x-74x-xxxxx
R1x-76x-xxxxx
R1x-77x-xxxxx
R7x-74x-xxxxx
R7x-76x-xxxxx
R7x-77x-xxxxx

105SL™

105xx-xxxx-xx3x
105xx-xxxx-xx6x

Z Series®

Z4Mxx-xxxx-xx2x
Z6Mxx-xxxx-xx2x
R4Mxx-xxxx-xx2x

PAX2™ & PAX3™

17xBx8x-xxxxx
17xCx8x-xxxxx
11xCx8x-xxxxx

SPARES KITS With PSII

DESKTOP Spares Kits with PSII

G105902-198           KIT,MAIN PCBA,STD,S/ENET
G105902-200           KIT,MAIN PCBA,ASIAN S/ENET
G105902-206           KIT,2348+,ENET,PCBA
G105910-123           KIT,PRINTSERVERIL DTRBD
G105910-140           KIT,MAIN PCBA STD,S/ENET
G105910-143           KIT,MAIN PCBA ASIAN,S/ENET
G105910-167           KIT,PCBA,ENET,WALMART
G105916-005           KIT,MAIN PCBA,STD,S/ENET/U
G105916-007           KIT,MAIN PCBA,FULL S/ENET/U
G105916-010           KIT,MAIN PCBA,STD,S/ENET
G105916-012           KIT,MAIN PCBA,FULL S/ENET
G105917-002           KIT,MAIN PCBA,STD,S/ENET
G105917-004           KIT,MAIN PCBA,FULL,S/ENET
G105929-003           KIT,MAIN PCBA,STD SER/ENET
G105929-006           KIT,MAIN PCBA,FULL SER/ENET

TABLETOP Spares Kits with PSII

47789          KIT PSII 110PAX
48516M       KIT UPGRADE XI II XI III
48632          KIT WIRELESS W INT PS
G486689     KIT UPGRADE ZEBRANET II INT
48517M       KIT UPGRADE XI II XI III EXT
G46692       KIT UPGRADE ZEBRANET II EXT
46689          KIT UPGRADE ZEBRANET II INT
48633          WIRELESS OPT W EXT PRINTSERVER

CUSTOM DESKTOP Printers with PSII

120563-001             LP2844 Rx TaSCO WAL-MART
120563-002             LP2844 PBC WALMART
120564-001             WALMART LP2844 PRTL CTTR PRNTR
120564-002             WALMART LP2844 FULL CTTR PRNTR
120599-006             FEDEX LP2844PSAT,ENET,110V
120602-002             R2844-Z ENVISION ENET
120603-003             H 2824Z-ES WRISTBAND PRINTER
120607-001             UA LP3844Z 110/220V ENET STD
120618-006             FDX LP2348 PLUS,SEU,STD,110V
120618-007             FDX LP2348 PLUS,SEU,STD,220V
120618-016             FDX LP2348+,PSU ENET,T-AWARDS
120618-106             FDX APAC LP2348 PLUS,SEU 110V
120618-107             FDX APAC LP2348 PLUS,SEU 220V
120670-006             DHL LP2348+,ENET
120670-106             DELL-DHL LP2348+,ENET
120695-001             LP2844,ZNET,ADV AUTO PARTS
120707-111             SABRE APS-1 LP284Z-E SNSR CNTR
120728-001             TLP2824,ZNET,WAL-MART
120747-006             FEDEX LP2844PSAT,ENET,110V
120747-007             FEDEX LP2844PSET,ENET,220V
120747-016             FEDEX LP2844PSAT,ENET,T-AWARDS
120747-121             FEDEX APAC LP2844 CHINA ENET
120749-006             FDX LP2348 PLUS,SEU,STD,110V
120749-007             FDX LP2348 PLUS,SEU,STD,220V
120749-016             FDX LP2348+,PSU ENET,T-AWARDS
120749-106             FDX APAC LP2348 PLUS,SEU 110V
120749-107             FDX APAC LP2348 PLUS,SEU 220V
120750-006             DHL LP2348+,ENET
120750-106             DELL-DHL LP2348+,ENET
120778-001             LP2844Z ZNET,EUROPCAR
120779-001             LP3844Z,WALGREENS ENET CUTTER
120802-001             TLP2844Z,ZNET,F/W ASP-ZBI
120805-001             LP284Z,SER/USB/ZNET,LNLS,UPS
120808-001             LP2824Z,TRU
120812-001             TLP2844Z PUH ZNET